FAQ

FAQ

FREQUENTLY ASKED QUESTIONS

Q:Is the product all natural?

A:Our products are all natural gemstones and can be tested with certificates.

Q:Can you customize the size?

A:Can be customized according to the size and shape you provide,

Q: Whether samples are provided for free?

A:Some gems can provide (pay your own shipping costs)

Q:Production time for large quantity orders of products?

A:It takes about 14 days for a large quantity order, if our warehouse has stock in stock, the time required will be reduced.

Q:Can I return the item if I don't think it fits or I don't like it?

A:If you feel that the product you received is wrong or of poor quality, you can contact our customer service to apply for after-sales service, and you can return all the goods.

Q:Do you support jewelry customization?

A:yes,Support customization, and provide a professional design team to help you from conception to finished product.

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